What it is, plainly

An operations tool for small service shops, and one of the systems that runs on the Owned Office. Customers book online, the day's work lives on one board, quotes get approved with a tap, and customers follow their job from a link instead of calling you. Your customer data is yours — you own it, you can export it, you can take it elsewhere whenever you want.

Every trade runs the same DArnTech-built engine with a different trade on top — the auto-repair shop gets vehicle records and parts-ETA states, the tutor gets recurring slots and a family progress portal. Not a wrapper, not a reseller agreement — DArnTech (Indianapolis) built the engine. On an Owned Office install it runs on your box, beside your books, under your own sign-in.

The whole suite is published with demo data at acme.darn-tech.com. DArnTech built it and ran it; what you see is a snapshot taken on 18 September 2026, so the pages read but the forms don’t submit.

What you get

Online booking + intake
Customers book online with an intake form shaped to your trade — vehicle + condition for a detail shop, device + symptom for phone repair, pet records for a sitter. No phone tag to get a job on the books.
The job board
The day's work on one screen, moving through your trade's real lifecycle — drop-off → diagnose → quote → repair → pickup, or dispatched → on-site → done. No paper tickets, no whiteboard.
Quote + estimate approval
Itemized estimates the customer approves from their link — no callback loop. Work doesn't start on a job nobody agreed to.
Customer status link
“Where's my car?” answered by a link, not a phone call. Customers follow their job's status and see before/after photos as the work happens.
Recurring schedules
Maintenance plans, weekly lessons, visit packs, cleaning routes — recurring arrangements auto-fill the board alongside one-off jobs, on the same screen.
Your customer data, in your building
On an Owned Office install this runs on your own box, beside your books. Full export anytime. Your data is not pooled with anyone else's. Not sold, not used for ads.

Pick your trade — every demo is a captured snapshot

📱 Phone repair
Captured demo · acme.darn-tech.com/phone-repair
Drop-off → diagnose → quote → repair → pickup. A repair board, customer status links, quote approval.
🔧 Auto repair
Captured demo · acme.darn-tech.com/auto-repair
Vehicle records, multi-system inspection, itemized estimates, and a parts-ETA state on the repair board.
🚗 Auto detailing
Captured demo · acme.darn-tech.com/detailing
One-off details and recurring maintenance/fleet plans on one board. Before/after photos with an AI paint-score gallery.
🧹 Home cleaning
Captured demo · acme.darn-tech.com/cleaning
Recurring visit schedules, a daily run sheet, per-visit photo records, customer visit summaries.
🐕 Dog sitting
Captured demo · acme.darn-tech.com/dog-sitter
Recurring dog walks, prepaid visit packs, per-visit photos and logs, and a key-custody board.
📚 Tutoring
Captured demo · acme.darn-tech.com/tutoring
Recurring weekly slots that auto-fill the week, a session board, and a family progress portal — one link where a parent sees session-over-session notes.
🎵 Music lessons
Captured demo · acme.darn-tech.com/music
Recurring weekly lessons that auto-fill the studio's week, a lesson board, and a family practice portal with lesson-over-lesson practice notes.
🚰 Plumbing
Captured demo · acme.darn-tech.com/plumbing
A dispatch board — emergency call-outs, diagnostics, water heaters and drain work: dispatched → quoted → approved → on-site → done. Customers follow their job from a texted link.

Your trade not listed? The engine retargets — each new trade is a configuration of the same core, not a new product. Ask about yours.

What it's NOT

Honest about scope — this is for the solo operator and the 2–5 person shop that's outgrowing pen-and-paper or Square Appointments, not for the enterprise field-service buyer.

How to look at it

Start at acme.darn-tech.com — pick your trade and click around; it's the real software with demo data, no signup. If what you see is what your shop needs, the next step is the Owned Office, not a subscription to this one piece: the three moments are on the services page, and the day that starts it is the Move dry-run.

Email d.arney@darrenarney.com · phone (text or call) via the contact form at darrenarney.com · or in person around Indianapolis — happy to meet.

Who's behind it

Darren Arney, owner-operator of DArnTech LLC in Indianapolis. Senior lab automation engineer (9+ years) and AI engineering as the day job. The engine on this page is built by DArnTech and runs in production on the same estate DArnTech runs itself on. Real person, not a support queue.

No company Facebook or Instagram — if you'd rather meet in person to size up whether this fits, happy to. Any place around Indy that works.